Privacy Policy | Research Chems Lab

Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Privacy Policy

1. Information We Collect

When you use our website or make a purchase, we collect:

  • Personal Information: Name, email, phone, shipping address
  • Payment Information: Billing details (encrypted)
  • Order Information: Products purchased, order history
  • Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about orders and account
  • Provide customer support
  • Improve our products and services
  • Prevent fraud and ensure security

3. Data Protection

We implement industry-standard security measures:

  • 256-bit SSL encryption for all data transmission
  • Secure, encrypted databases
  • PCI DSS compliance for payment processing
  • Regular security audits

We NEVER store credit card information on our servers. All payment processing is handled by certified third-party processors.

4. Third-Party Sharing

We do NOT sell your personal information. We may share data with:

  • Payment processors to process transactions
  • Shipping carriers to deliver orders
  • Service providers for website hosting and analytics
  • Legal authorities when required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to data processing

Last Updated: January 2025